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Terms of use


Please read these terms carefully before using the site

The materials on this website are provided by SGS (Sleep Group Solutions) as a service to the public for informational and educational purposes only.


Ownership of materials:

Materials are copyrighted and are protected by worldwide copyright laws and treaty provisions. They may not be copied, reproduced, modified, published, uploaded, downloaded, posted, transmitted, or distributed in any way, without prior written permission. Materials used herein which are not copyrighted by SGS are used by permission from their respective copyright holders. Except as expressly provided herein, SGS and its suppliers do not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information. Other rights may be granted to you in writing.


Links to other materials:

The linked sites are not under the control of SGS and SGS is not responsible for the content of any linked site or any link contained in a linked site. SGS reserves the right to terminate any link or linking program at any time. SGS does not endorse companies or products to which it links and reserves the right to note as such on its web pages. SGS does not periodically review the content of linked sites. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.


Applicable laws:

This website is controlled by SGS from its offices in the State of Florida, United States of America. SGS makes no representation that materials in the site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in violation of U.S. export laws and regulations. Any claim relating to the materials shall be governed by the internal substantive laws of the State of Florida.



SGS may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notice.


Online Ordering:

  • Orders on in-stock items processed Monday-Friday generally ship within approximately 24 hours, upon payment verification for standard shipment methods. Next Day Air and 2-3 Day Expedited services will be processed the same day, upon payment verification, if your order was received prior to 11:00 a.m. Orders received after 11:00 a.m., or those without immediate payment approval will ship the following business day, upon payment approval. (Business days do not include Saturday, Sunday or U.S. holidays.)
  • Personalized items require additional time for production and delivery. Please refer to the item description on our web site or in a catalog for an approximate time frame for your order.
  • Back-ordered items will be listed in Order Details and will ship Standard Delivery once they arrive in stock.
  • If your item is not listed, it is no longer available and you will not be billed for it.
  • We cannot change or cancel your order for in-stock or personalized items.
  • Any Item that is not a special order will have a 14 day refund if box was not opened.